Comfortable extended stay suites with kitchens, free WiFi, and pool near University of Richmond. 3.8★ rating from 784 reviews in Glen Allen, VA.
Guests report a mostly positive experience highlighting spacious suites, friendly staff, and good breakfast, while noting some dated facilities and occasional maintenance issues. The hotel’s location near shops, dining, and attractions makes it a practical choice for visitors needing an extended stay.
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Homewood Suites by Hilton Richmond-West End/Innsbrook is an extended-stay hotel located in Glen Allen, VA, conveniently positioned within a corporate business park just off Interstate 64. This 3.8-rated property offers suites furnished with traditional décor, each featuring kitchens and free Wi-Fi, catering to longer visits where comfort and functionality are priorities. The air-conditioned rooms provide a practical balance of living and sleeping space, ideal for both business travelers and families.
On-site amenities include a complimentary breakfast, free parking, and an outdoor pool, which guests have appreciated for relaxation after a busy day. A fitness center and business center add to the convenience, while the hotel's pet- and kid-friendly policies accommodate a wider range of travelers. Some guest feedback highlights the cleanliness and friendliness of the staff and praises the well-stocked kitchen areas, though a few reviews note certain maintenance issues and dated bathroom fixtures, reflecting a property with solid essentials that could benefit from some updates.
The hotel is situated about eight miles from the University of Richmond and roughly 14.5 miles from downtown Richmond, making it a practical base for visitors interested in exploring the city and surrounding attractions. Nearby activities include the Virginia Museum of Fine Arts, Lewis Ginter Botanical Garden, and Maymont estate, all within easy driving distance. Its location within a business park also makes it suitable for extended business stays, with easy access to local restaurants, shops, and lakes offering outdoor recreation.
Travelers arriving by air can reach Richmond International Airport in less than half an hour by car, while additional hotel options are available nearby, providing alternatives within walking distance. Overall, Homewood Suites by Hilton Richmond-West End/Innsbrook presents a functional, comfortable choice for those seeking extended accommodation in the Richmond area, with amenities tailored to both families and business guests despite some areas showing signs of wear.
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Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.
Staff were extremely friendly and quick to help us. Room was clean. Kitchen area of room was well stocked with pots, dishes, … soap. Living room and bedroom comfortable. Bathroom was clean but very dated. Close to great shopping and restaurants. Easy on and off highway. Quarter mile walk to 3 wonderful man made lakes with fishing and tons of birds. The breakfast was excellent and breakfast area was clean and comfortable. The room was musty only on the rainy day. But the small things were not fixed. 2 treadmill but only 1 work. But it was turned on and looked fine until you finished stretching and pushed the button. I told the front desk on my first day that it was broken and staff said “we know”. So why not turn it off and put a sign on it? Or fit it? I was there all week and that little thing ( an out of order sign)was never done. The bike work but the elliptical didn’t. So 2 out 4 machines were broken with no signs and staff knew about. There are lots of other hotels in that area. I will try a different 1 next time.
Great breakfast and the staff were wonderful. The room was clean and had plenty of space for our small family. The room could use a few repairs and the bathroom sink water pressure was very low.
We stayed at the Homewood Suites by Hilton Richmond-West End/Innsbrook as a group of friends with kids, and it was a fantastic experience from start to finish. The rooms and common areas were clean and well-maintained, and the lobby felt inviting and comfortable. The complimentary breakfast was excellent, with plenty of variety and fresh options—perfect for fueling up before a day out. The kids loved the pool, which was clean and well-kept, and it made for a great way to unwind. One of the best parts of this location is how close it is to so many restaurants, shops, and activities—there was never a shortage of things to do or places to eat. Between the great amenities, friendly atmosphere, and convenient location, this was the perfect spot for our group. We’d definitely stay here again!
Was fortunate enough to stay here for two nights this summer. Front desk made me feel at home from the moment I walked in and throughout my stay. The suite was spacious, comfortable and clean. Overall enjoyed my stay and will be returning when I am in the area again.
Older hotel, showed signs of being older, but was clean. The staff from the front desk to maintenance / housekeeping and kitchen made up for any short comings of the building. Rooms where large enough to be comfortable.
Our room was great. It was spacious, quiet, and well equipped. The continental breakfast was good but rarely restocked so if you're late don't expect much left. Unfortunately the pool pump failed while we were there so the kids were disappointed. Overall, I was happy with the hotel, it was a good value.
y stay at Homewood Suites by Hilton Richmond-West End/Innsbrook was excellent from start to finish. Check-in and check-out were smooth and efficient, making for a stress-free experience. The rooms were spotless, well-maintained, and pleasantly quiet, allowing for a comfortable and restful stay. The suite-style setup provided plenty of space, making it ideal for both short and extended stays. The kitchenette was a great convenience, adding an extra layer of comfort. The hotel’s location was also a plus, with easy access to nearby restaurants and shopping, making it a great choice for both business and leisure travelers. Staff members were friendly and attentive, ensuring that all needs were met without delay. Overall, this property exceeded expectations, delivering a clean, comfortable, and well-managed stay. I would highly recommend it to anyone visiting the area!
I don't usually write reviews but had to for this visit. Due to the review I read driving in I was very hesitant about staying here. But front desk, room was a very good experience. I would only suggest that they make and pick up cigarette butts Etc on the outside and clean their doors. Other than that I was pleased with the overall experience I had
This extended-stay hotel a mile off Interstate 64 in a corporate business park is 8 miles from the University of Richmond and 14.5 miles from downtown Richmond.
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